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Assertiveness Training in London


Hamilton Mercer Training is a leading training company specialising in Assertiveness training.


Assertive people have high self-esteem and are confident. We offer Assertiveness training in two formats; Tailored In-house Assertiveness Training and scheduled Open Course Workshops.




Open Course Workshops


Our flagship London training centre is based in Covent Garden, our centre provides the perfect environment to carry out customer service training in London.


90 Long Acre is an impressive stone-clad building situated less than 1 minute walk away from Covent Garden tube station. The training centre is situated a moment from the heart of Covent Garden, however far enough away to avoid tourist crowds.

Venue Address: 90 Long Acre, Covent Garden, London, WC2E 9RZ.

Click here to view a map.



Assertiveness Course Dates

We run this course once a month in London please click on the link below to view the full list of assertiveness training dates

Tailored In-house Assertiveness Training

This is option is suitable for training groups of staff and can be delivered at your premises or a venue of your choice throughout the world.


In-house training is a tailored and cost effective solution for training groups of staff. Projects of any size can be delivered, from one-off workshops to extensive global roll-outs.


Learning is a process, not an event. Our comprehensive approach achieves sustainable results.


Please contact us to discuss your training requirements – Click here




Clients Include

Hamilton Mercer Training - Clients


Telephone Customer Service Training
Call 0800 121 4660
Enquiry form Click here

“The course was structured in an excellent way. The illustrations were powerful and gave me a dynamic experience in terms of understanding assertiveness skills. The trainer Simon guided the course in an energetic way. I feel illuminated and highly empowered as a result of attending this course.”

Management Assistant
European Central Bank


“The course was great, very interactive and allowed me to discuss difficult situations. I have learnt more about myself and how I approach situations. I have also learnt how to give feedback and stick up for myself. The tips in the training manual will be very helpful. Simon (the trainer) was very friendly and open.”

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