Bespoke In-house Training


Flexible and cost effective for training groups of staff


We have listed the key benefits of this training format and the choice of courses available.




Key Benefits


Training Suitability

Suitable for training groups of staff.


Course Length

Tailored to the availability of your staff.


Location of training

Training can be delivered at your premises or a venue of your choice throughout the UK.


Course Topics

Content is tailored to suit the needs of your staff.



Bespoke In-house training is the most cost effective training solution when training groups of staff. Please contact us to discuss your brief.




Courses Available



If you have any questions or would like to discuss your training brief, please contact us.




Public Workshops


Want to train individuals or small groups of staff? Call us on 0800 121 4660




Clients Include

Hamilton Mercer Training - Clients



Customer Service Training
Call 0800 121 4660
Enquiry form Click here

“Thoroughly enjoyed the customer service training course. It revealed flaws in my telephone technique which I intend on rectifying immediately. The trainer was very positive and enthusiastic which kept my interest levels high throughout the day.”

Customer Service Advisor
Barnsley Metropolitan Borough Council