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Effective Communication Skills Training

Introduction

People with effective communication skills can express their own views clearly and constructively establish the needs of others.

Effective communicators have great control over their voice, tone and language, which they alter dependent on the scenario. They have the techniques and confidence to manage conflict, resolve discrepancies, influence people and handle assumptions.

Who Should Attend?

People that would like to improve verbal and non-verbal communication skills and awareness.

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Next Scheduled Course:

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Learning Formats

Option One: Tailored In-house Training (Suitable for Groups of Staff)

• Our Approach: A comprehensive seven-step approach enables us to identify your requirements, and then carefully tailor course topics and post-training reinforcement support tools to suit your needs.

• Length: Tailored to your needs – bite-sized 90-minute sessions; or half-day, full-day, or two-day courses.

• Locations/Availability: Delivered at your premises, or a venue of your choice in the UK or anywhere in the world (where appropriate). Training is available seven days a week, and there is no additional charge for weekend training.

• Group Size: Flexible.

Discuss your requirements with one of our experts. Call 0800 121 4660 / 0208 445 9625, or complete an enquiry form.

Option Two: Scheduled Courses (Suitable for Individuals and Small Groups)

• Our Approach: Learners and their line manager (where appropriate) complete questionnaires prior to the course, to establish key development areas. Learners complete personal action plans throughout the course to support the post-course reinforcement of new skills.

• Length: 1 day (9.30am – 4.30pm).

• Locations / Availability: Regular courses in London (dates listed below).

• Group Size: Average of just six Learners per course (maximum of eight), led by experienced Trainers in a friendly learning environment. Because of the low numbers, plenty of personal attention is given to each Learner.

• Refreshments: Lunch and refreshments are provided.

• Awards: Certificate of Training presented on completion and course manual included.

London Training Centre: 20 Mercer Street, Covent Garden, London WC2H 9HD.

Special Offers: Multiple bookings discounts are available and we also offer discounts for Charities and Social Enterprises.

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Clients Include