Training for NHS Staff


NHS Training Overview

NHS Training offers a range of bespoke courses designed to give your staff the skills to consistently deliver exceptional customer service, communicate professionally and handle difficult situations assertively. GP practice's, health centre's and hospital's will benefit from the NHS training and the programs can be delivered on-site or at a venue of your choice.




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Clients & Testimonials - Click here >


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“The trainer was very knowledgeable and the course exercises were excellent. I would recommend this course.”

Operations Manager - Birmingham East North PCT


“I learnt the definition of exceptional customer service and why it is essential to deliver the best! The trainer was very approachable and friendly.”

Receptionist - Harrow PCT


“I have found the tools necessary to provide a 1st class service by changing the way I approach customers.”

IT Helpdesk Support - Greenwich PCT





NHS Training

NHS Training
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“The trainer performed extremely well and kept me interested throughout the day. I have learnt how to achieve customer satisfaction and handle difficult situations professionally.”

IT Helpdesk
University Hospitals of Leicester NHS Trust


“I have learned how to be more assertive with patients how to ask the right questions and not to be confrontational.

Sutton and Merton PCT



NHS Training