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Training will boost the morale of your staff, increase productivity and give your organisation the competitive advantage it needs. View the benefits of investing in training.


Scheduled Courses are available at our training centres in London, Birmingham and Manchester. Tailored In-house Training is delivered at your offices and tailored to your specific needs which means topics from any course can be combined to create the perfect learning solution.



Training Courses:


Training Formats:


Tailored In-house Training (Suitable for Groups of Staff)


Our Approach: A comprehensive seven-step approach enables us to identify your requirements, and then carefully tailor course topics and post-training reinforcement support tools to suit your needs.

Length: Tailored to your needs – bite-sized 75-minute sessions; or half-day, full-day, or two-day courses.

Locations/Availability: Delivered at your premises, or a venue of your choice in the UK or anywhere in the world (where appropriate). Training is available seven days a week, and there is no additional charge for weekend training.

Group Size: Flexible.


Discuss your requirements with one of our experts. Call 0800 121 4660 / 0208 445 9625, or complete an enquiry form.



Scheduled Courses (Suitable for Individuals and Small Groups)


Our Approach: Learners and their line manager (where appropriate) complete questionnaires prior to the course, to establish key development areas. Learners complete personal action plans throughout the course to support the post-course reinforcement of new skills.

Length: 1 day (9.30am – 5pm).

Locations / Availability: Regular courses in London, Birmingham and Manchester.

Group Size: Average of just six Learners per course (maximum of eight), led by experienced Trainers in a friendly learning environment. Because of the low numbers, plenty of personal attention is given to each Learner.

Refreshments: Lunch and refreshments are provided.

Awards: Certificate of Training presented on completion and course manual included.




Clients Include






Call 0800 121 4660
Enquiry form Click here

“The course was carried out with a great humour and showed how simple small changes can make all the difference.”

Technical Support Manager
Heidelberg Engineering


“The best course I have attended. The trainer was very personable and knowledgeable. Good pace, always interesting. Thank you Simon.”

Maintenance Coordinator
Gravesend Churches Housing Association


“I was very impressed with this course and it covered exactly what I wanted. I feel confident with my new techniques. The trainer was very approachable and made us all feel comfortable. I felt at ease and happy to discuss my concerns.”

Customer Support Advisor
Dollar Thrifty Europe


“I have learnt more techniques for difficult situations and I will implement new language as discussed in the training. The trainer performed very well and it was well presented.”

Deputy Supporter Services Manager

World Cancer Research Fund