ESaaS Professional Development Academy

N4 Academy | Hamilton Mercer

Exceptional Service as a Standard (ESaaS) – The motto for our company culture.

We regard a strong service-led culture as one of the most important things at Node4, and ESaaS embodies that.

ESaaS means making the customer and their experience a priority every time that they interact with Node4.

Dave Birchall, Chief People Officer

ESaaS Essentials: Exceptional Service Programme – 2025 Launch!

Course Timings

9.15am – 12.30pm 

or 

1.15pm – 4.30pm

 

Locations

Derby – map
Stafford – map
Newbury – map
Live Virtual – via Teams

 

Lunch Details

Food Vans will be at Derby, Stafford and Newbury on the training days from May onwards.

3-Step Booking Process

How to Book

Choose your location

Pick a training location — classroom or live virtual

Pick your session

Select a morning or afternoon slot

Book your place

Complete your details and receive course instructions

Rach Nimmons

Professional Development training courses

We believe the talent and commitment of our people are major factors in our success,
which is why we’re dedicated to investing in the personal and professional development
of our people.

Alongside Hamilton Mercer we have created the following courses.

Rachel Nimmons, Director of Talent & Performance

FAQ

Q. How do I transfer onto another course? 

A. Please email the Hamilton Mercer Learning Team – learning@hamiltonmercer.co.uk or call 020 8445 9603

Need to ask a Question?

Hamilton Mercer Contact

Oliver Roberts
Head of Client Services

Tel: 020 8445 9603
Email: o.roberts@hamiltonmercer.co.uk

Node4 Contact

Jennifer Allam
Talent and Culture Advisor

Email: j.allam@node4.co.uk

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