Terms and Conditions

We have broken our T&C’s into three categories – we’re keeping it simple

  1. Payment
    1. Payment is required 14 days prior to the course date.
    2. Courses booked within 14 days of the course date require an immediate payment by Credit/Debit Card.
  1. Cancellations
    1. Cancellation requests must be received in writing by emailing info@hamiltonmercer.co.uk.
    2. The date on which the cancellation email is received by Hamilton Mercer Training Ltd will be deemed as the date on which the request has been made.
    3. The following charges apply if you wish to cancel your booking:
      Notice Cancelation Fees
      29+ days before a course No Charge
      15 – 28 days before a course 50% of the course fee
      1 – 14 days before a course 100% of the course fee
    4. In the unlikely event that a course has to be cancelled by Hamilton Mercer Training Ltd you will be entitled to a full refund, alternatively you may choose to attend the next available course date. Hamilton Mercer Training Ltd will not be held liable for any other costs that might be incurred as a result of the cancellation.
  1. Transfers
    1. Transfer requests must be received in writing by emailing info@hamiltonmercer.co.uk.
    2. Once the transfer request has been received in writing, you will be required to choose a new course date within 7 days. The new course date must be within six months of the original date.
    3. The following charges apply if you wish to transfer your booking:
      Notice Transfer Fees
      15+ days before a course No Charge
      8 – 14 days before a course £60+vat
      1 – 7 days before a course 100% of the course fee
    4. Only one transfer request is allowed per course booking.