ESaaS Exceptional
Service as Standard

N4 Academy | Hamilton Mercer

For new starters - ESaaS Essentials training

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For exisiting staff - ESaaS Bitesize Reboot Workshops

 The following 60 minute workshops will be taking place each quarter across 4 of our Node4 offices to give you flexibility for you and your team attend. Attendance is mandatory and in person.

You can attend all 3 workshops in the same day, or you can spread the workshops out around your calendar, however you need to attend 3 within a 12-month period.

Service Levels Framework™

Aug
30

Service Levels Framework™

Timings: 1 hour, Tue 9:15 AM - Tue 10:15 AM
Location: Derby
Aug
30

Service Levels Framework™

Timings: 1 hour, Tue 1:45 PM - Tue 2:45 PM
Location: Derby
Sep
09

Service Levels Framework™

Timings: 1 hour, Fri 9:15 AM - Fri 10:15 AM
Location: Derby
Sep
09

Service Levels Framework™

Timings: 1 hour, Fri 1:45 PM - Fri 2:45 PM
Location: Derby
Sep
22

Service Levels Framework™

Timings: 1 hour, Thu 9:15 AM - Thu 10:15 AM
Location: Derby
Sep
22

Service Levels Framework™

Timings: 1 hour, Thu 1:45 PM - Thu 2:45 PM
Location: Derby
Oct
12

Service Levels Framework™

Timings: 1 hour, Wed 9:15 AM - Wed 10:15 AM
Location: Manchester
Oct
12

Service Levels Framework™

Timings: 1 hour, Wed 1:45 PM - Wed 2:45 PM
Location: Manchester
Nov
23

Service Levels Framework™

Timings: 1 hour, Wed 9:15 AM - Wed 10:15 AM
Location: Reading
Nov
23

Service Levels Framework™

Timings: 1 hour, Wed 1:45 PM - Wed 2:45 PM
Location: Reading

Service-Focused Communication Skills

Aug
30

Service-Focused Communication Skills

Timings: 1 hour, Tue 10:30 AM - Tue 11:30 AM
Location: Derby
Aug
30

Service-Focused Communication Skills

Timings: 1 hour, Tue 3:00 PM - Tue 4:00 PM
Location: Derby
Sep
09

Service-Focused Communication Skills

Timings: 1 hour, Fri 10:30 AM - Fri 11:30 AM
Location: Derby
Sep
09

Service-Focused Communication Skills

Timings: 1 hour, Fri 3:00 PM - Fri 4:00 PM
Location: Derby
Sep
22

Service-Focused Communication Skills

Timings: 1 hour, Thu 10:30 AM - Thu 11:30 AM
Location: Derby
Sep
22

Service-Focused Communication Skills

Timings: 1 hour, Thu 3:00 PM - Thu 4:00 PM
Location: Derby
Oct
12

Service-Focused Communication Skills

Timings: 1 hour, Wed 10:30 AM - Wed 11:30 AM
Location: Manchester
Oct
12

Service-Focused Communication Skills

Timings: 1 hour, Wed 3:00 PM - Wed 4:00 PM
Location: Manchester
Nov
23

Service-Focused Communication Skills

Timings: 1 hour, Wed 10:30 AM - Wed 11:30 AM
Location: Reading
Nov
23

Service-Focused Communication Skills

Timings: 1 hour, Wed 3:00 PM - Wed 4:00 PM
Location: Reading

Credibly Delivering Bad News™

Aug
30

Credibly Delivering Bad News™

Timings: 1 hour, Tue 11:45 AM - Tue 12:45 PM
Location: Derby
Event is fullJoin waiting list
Sep
09

Credibly Delivering Bad News™

Timings: 1 hour, Fri 11:45 AM - Fri 12:45 PM
Location: Derby
Event is fullJoin waiting list
Sep
22

Credibly Delivering Bad News™

Timings: 1 hour, Thu 11:45 AM - Thu 12:45 PM
Location: Derby
Event is fullJoin waiting list
Oct
12

Credibly Delivering Bad News™

Timings: 1 hour, Wed 11:45 AM - Wed 12:45 PM
Location: Manchester
Nov
23

Credibly Delivering Bad News™

Timings: 1 hour, Wed 11:45 AM - Wed 12:45 PM
Location: Reading

FAQ

Please contact email Hannah - h.obyrne@hamiltonmercer.co.uk with Jenifer in copy - j.allam@node4.co.uk. Please state the learners name, course you'd like to change and the new date you'd like to attend.

You may have attended this Reboot session in the last 12 months or you have attended the one day ESaaS Essentials training within the last 12 months, therefore you are not eligible to attend yet.

Need to ask a Question?

Hamilton Mercer Contact

Hannah O'Byrne

Client Services Manager

Node4 Contact

Jennifer Allam

Talent & Performance
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