ESaaS Professional Development Academy

N4 Academy | Hamilton Mercer

Exceptional Service as a Standard – The motto for our company culture.

We regard a strong service-led culture as one of the most important things at Node4, and ESaaS embodies that.

ESaaS means making the customer and their experience a priority every time that they interact with Node4.

Dave Birchall, Chief People Officer

ESaaS Essentials: Exceptional Service Programme (New Starters)

Feb
29

ESaaS Essentials: Exceptional Service Programme

Timings: 1 day, Thu 9:15 AM - Thu 4:30 PM
Location: Derby
Register6 places remaining
Apr
04

ESaaS Essentials: Exceptional Service Programme

Timings: 1 day, Thu 9:15 AM - Thu 4:30 PM
Location: Derby
Register9 places remaining
Jun
19

ESaaS Essentials: Exceptional Service Programme

Timings: 1 day, Wed 9:15 AM - Wed 4:30 PM
Location: Derby
Register15 places remaining
Aug
20

ESaaS Essentials: Exceptional Service Programme

Timings: 1 day, Tue 9:15 AM - Tue 4:30 PM
Location: Derby
Register15 places remaining
Oct
03

ESaaS Essentials: Exceptional Service Programme

Timings: 1 day, Thu 9:15 AM - Thu 4:30 PM
Location: Derby
Register14 places remaining
Dec
18

ESaaS Essentials: Exceptional Service Programme

Timings: 1 day, Wed 9:15 AM - Wed 4:30 PM
Location: Derby
Register15 places remaining

A range of half day Professional Development training courses

We believe the talent and commitment of our people are major factors in our success, which is why we’re dedicated to investing in the personal and professional development of our people.

Alongside Hamilton Mercer we have created the following half day courses.

Sadie Wilde, Head of Professional Development

Listening & Questioning Techniques

LQT
May
02

Listening & Questioning Techniques

Timings: 3 hours, 15 minutes, Thu 9:15 AM - Thu 12:30 PM
Location: Derby
Register12 places remaining
May
02

Listening & Questioning Techniques

Timings: 3 hours, 15 minutes, Thu 9:15 AM BST - Thu 12:30 PM BST
Location: Live Virtual
Event is fullJoin waiting list
Sep
11

Listening & Questioning Techniques

Timings: 3 hours, 15 minutes, Wed 1:30 PM - Wed 4:45 PM
Location: Derby
Register15 places remaining
Sep
11

Listening & Questioning Techniques

Timings: 3 hours, 15 minutes, Wed 1:30 PM BST - Wed 4:45 PM BST
Location: Live Virtual
Register10 places remaining

Professional Telephone Skills

Apr
11

Professional Telephone Skills

Timings: 3 hours, 15 minutes, Thu 1:30 PM - Thu 4:45 PM
Location: Derby
Register15 places remaining
Apr
11

Professional Telephone Skills

Timings: 3 hours, 15 minutes, Thu 1:30 PM BST - Thu 4:45 PM BST
Location: Live Virtual
Register11 places remaining
Jul
10

Professional Telephone Skills

Timings: 3 hours, 15 minutes, Wed 9:15 AM BST - Wed 12:30 PM BST
Location: Live Virtual
Register11 places remaining
Oct
10

Professional Telephone Skills

Timings: 3 hours, 15 minutes, Thu 1:30 PM - Thu 4:45 PM
Location: Derby
Register15 places remaining
Oct
10

Professional Telephone Skills

Timings: 3 hours, 15 minutes, Thu 1:30 PM BST - Thu 4:45 PM BST
Location: Live Virtual
Register12 places remaining

Expectation Management

Apr
11

Expectation Management

Timings: 3 hours, 15 minutes, Thu 9:15 AM BST - Thu 12:30 PM BST
Location: Live Virtual
Register5 places remaining
Apr
11

Expectation Management

Timings: 3 hours, 15 minutes, Thu 9:15 AM - Thu 12:30 PM
Location: Derby
Register13 places remaining
Jul
10

Expectation Management

Timings: 3 hours, 15 minutes, Wed 1:30 PM BST - Wed 4:45 PM BST
Location: Live Virtual
Register12 places remaining
Oct
10

Expectation Management

Timings: 3 hours, 15 minutes, Thu 9:15 AM - Thu 12:30 PM
Location: Derby
Register15 places remaining
Oct
10

Expectation Management

Timings: 3 hours, 15 minutes, Thu 9:15 AM BST - Thu 12:30 PM BST
Location: Live Virtual
Register12 places remaining

Professional Email Writing

Mar
05

Professional Email Writing

Timings: 3 hours, 15 minutes, Tue 9:15 AM - Tue 12:30 PM
Location: Derby
Event is fullJoin waiting list
Mar
05

Professional Email Writing

Timings: 3 hours, 15 minutes, Tue 9:15 AM GMT - Tue 12:30 PM GMT
Location: Live Virtual
Event is fullJoin waiting list
May
02

Professional Email Writing

Timings: 3 hours, 15 minutes, Thu 1:30 PM - Thu 4:45 PM
Location: Derby
Register15 places remaining
May
02

Professional Email Writing

Timings: 3 hours, 15 minutes, Thu 1:30 PM BST - Thu 4:45 PM BST
Location: Live Virtual
Register9 places remaining
Nov
14

Professional Email Writing

Timings: 3 hours, 15 minutes, Thu 9:15 AM - Thu 12:30 PM
Location: Derby
Register15 places remaining
Nov
14

Professional Email Writing

Timings: 3 hours, 15 minutes, Thu 9:15 AM GMT - Thu 12:30 PM GMT
Location: Live Virtual
Register8 places remaining

Ownership and Accountability

Course Outline (Coming Soon)

Mar
05

Ownership and Accountability

Timings: 3 hours, 15 minutes, Tue 1:30 PM - Tue 4:45 PM
Location: Derby
Register5 places remaining
Mar
05

Ownership and Accountability

Timings: 3 hours, 15 minutes, Tue 1:30 PM GMT - Tue 4:45 PM GMT
Location: Live Virtual
Event is fullJoin waiting list
Sep
11

Ownership and Accountability

Timings: 3 hours, 15 minutes, Wed 9:15 AM - Wed 12:30 PM
Location: Derby
Register15 places remaining
Sep
11

Ownership and Accountability

Timings: 3 hours, 15 minutes, Wed 9:15 AM BST - Wed 12:30 PM BST
Location: Live Virtual
Register10 places remaining
Nov
14

Ownership and Accountability

Timings: 3 hours, 15 minutes, Thu 1:30 PM - Thu 4:45 PM
Location: Derby
Register15 places remaining
Nov
14

Ownership and Accountability

Timings: 3 hours, 15 minutes, Thu 1:30 PM GMT - Thu 4:45 PM GMT
Location: Live Virtual
Register10 places remaining

FAQ

Q. How do I transfer onto another course? 

A. Please email Ruairi  McNulty – r.mcnulty@hamiltonmercer.co.uk or call 020 4512 7223

Need to ask a Question?

Hamilton Mercer Contact

Ruairi McNulty
Senior Client Services Executive

Tel: 020 4512 7223
Email: r.mcnulty@hamiltonmercer.co.uk

Node4 Contact

Jennifer Allam
Talent and Performance

Email: j.allam@node4.co.uk

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