Notice: Some old course dates may be appearing, we’re looking into why. You can book on all other course dates as normal.
ESaaS Professional Development Academy
Exceptional Service as a Standard (ESaaS) – The motto for our company culture.
We regard a strong service-led culture as one of the most important things at Node4, and ESaaS embodies that.
ESaaS means making the customer and their experience a priority every time that they interact with Node4.
Dave Birchall, Chief People Officer
ESaaS Essentials: Exceptional Service Programme
A range of half day Professional Development training courses
We believe the talent and commitment of our people are major factors in our success, which is why we’re dedicated to investing in the personal and professional development of our people.
Alongside Hamilton Mercer we have created the following half day courses.
Sadie Wilde, Head of Professional Development
Listening & Questioning Techniques
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Professional Telephone Skills
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Expectation Management
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Professional Email Writing
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Ownership and Accountability
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FAQ
Q. How do I transfer onto another course?
A. Please email the Hamilton Mercer Learning Team – learning@hamiltonmercer.co.uk or call 020 8445 9603
Need to ask a Question?
Hamilton Mercer Contact
Oliver Roberts
Head of Client Services
Tel: 020 8445 9603
Email: o.roberts@hamiltonmercer.co.uk
Node4 Contact
Jennifer Allam
Talent and Culture Advisor
Email: j.allam@node4.co.uk
Company Nº 06419717 | VAT Registration Nº 922 4698 09 | Registered Office: 9A Burroughs Gardens, London NW4 4AU