Learning Academy

The Portman Estate Academy | Hamilton Mercer

We believe the talent and commitment of our people are major factors in our success, which is why we’re dedicated to investing in the personal and professional development of our people.

We’ve partnered with learning and performance experts Hamilton Mercer to deliver a series of half day courses that compliment The Portman Estate values. We’ve been working with Hamilton Mercer since 2016 and have received great feedback for the courses they’ve delivered.

Following discussion with your line manager, use the links below to book on a session, places are limited to 12 people.

Craig Kenworthy, Associate Director – Head of Human Resources

Effective Delegation Skills

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Communicating with Confidence & Connecting with Others

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Essential Assertiveness Skills

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Listening & Questioning Techniques

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Building Resilience & Managing Expectations

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2024 Dates Coming Soon

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Professional Email Writing

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2024 Dates Coming Soon

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Effective Time Management Skills - Part One

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2024 Dates Coming Soon

Effective Time Management Skills - Part Two

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2024 Dates Coming Soon

Effective Complaint Handling

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2024 Dates Coming Soon

Telephone Skills & Manner

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2024 Dates Coming Soon

Service Levels Framework™

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Service-Focused Communication Skills

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Credibly Delivering Bad News™

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FAQ

Q. How do I transfer onto another course? 

A. Please email Ruairi  McNulty – r.mcnulty@hamiltonmercer.co.uk and copy in Craig Kenworthy – craig.kenworthy@portmanestate.co.uk

 

Q. The course I want to book says ‘Join Waiting List’

A. This means the course is at capacity, you can join the waiting list and if a place becomes available you will be notified

Need to ask a Question?

Hamilton Mercer Contact

Ruairi McNulty
Senior Client Services Executive

Tel: 020 4512 7223
Email: r.mcnulty@hamiltonmercer.co.uk

The Portman Estate Contact

Craig Kenworthy
Head of Human Resources

Tel: 020 7563 1446
Email: craig.kenworthy@portmanestate.co.uk

Hamilton Mercer
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