Hamilton Mercer
Rated 4.8 based on 636 reviews
Hamilton Mercer
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SPECIAL OFFER – 20% OFF CLASSROOM COURSES WHEN BOOKING 3 OR MORE LEARNERS £347+VAT NOW £277+VAT
SPECIAL OFFER – 35% OFF LIVE VIRTUAL COURSES WHEN BOOKING 3 OR MORE LEARNERS £275+VAT NOW £179+VAT
SPECIAL OFFER – 20% OFF CLASSROOM COURSES WHEN BOOKING 3 OR MORE LEARNERS £347+VAT NOW £277+VAT
SPECIAL OFFER – 35% OFF LIVE VIRTUAL COURSES WHEN BOOKING 3 OR MORE LEARNERS £275+VAT NOW £179+VAT

Effective
Communication Skills

Duration: 1 day
Rating:
☆☆☆☆☆ 4.9/5
4.8/5
Learners Enrolled: 7,472

It’s not just what you say, but how you say it too. Effective communicators are keenly aware of this and are skilled in both verbal and non-verbal techniques.

Hamilton Mercer’s Methodologies™ teach these techniques to help people raise their self-awareness, project natural confidence and positively influence others.

Learning Objectives

  • Upon completing this course learners will be able to:
  • Present information in a clear, concise and influential manner.
  • Confidently introduce themselves and sustain conversations with new people.
  • Listen and question empathetically to understand the needs of others.
  • Select the correct degree of assertion when giving feedback.
  • Summarise plans and next steps for each participant in a conversation.

Audience

  • People of all experience levels and seniority who want to improve their self-awareness, communication skills and influence when interacting with people at all levels.

Course Content

Learning Formats

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Live Virtual Training

Facilitator-Led via
Zoom or Microsoft Teams

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Classroom Training

Facilitator-Led at one of
our Locations or Yours

Quick Links

View Course dates
Make an Enquiry
Read Reviews

Learning Formats

Option 1
Live Virtual Training
Learn from Anywhere

  • One day courses.
  • Delivered via Zoom, all you need is a device with Internet (camera and microphone recommended).
  • Interact with a live expert learning consultant.
  • Pre-course questionnaires to establish key development areas.
  • Personal action plans to support skills reinforcement.
  • View available course dates
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Option 2
Tailored Training
We'll Come to You - Worldwide

  • 90mins, 180mins or One day courses.
  • Comprehensive learning and performance needs analysis to identify your requirements.
  • Tailored course content delivered via Zoom / MS Teams or at your premises.
  • Manager development tools provided to ensure learning reinforcement – part of our HMOnTrack™.
  • Call us on 0800 121 4660 or complete the enquiry form to discuss.
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Option 3
Scheduled Courses
Come to Us - Across the UK

  • One day courses.
  • Training centres in London, Birmingham and Manchester.
  • Lunch at our on-site restaurants and refreshments provided.
  • Pre-course questionnaires to establish key development areas.
  • Personal action plans to support skills reinforcement.
  • View available course dates

Course Dates - Live Virtual & Classroom

Effective Communication Skills

Tue 18 Jan 2022
9:30AM GMT - 4:30PM GMT
Live Virtual
  • £275.00 excl. VAT
Register

Effective Communication Skills

Thu 24 Feb 2022
9:30AM GMT - 4:30PM GMT
Live Virtual
  • £275.00 excl. VAT
Register

Effective Communication Skills

Wed 30 Mar 2022
9:30AM BST - 4:30PM BST
Live Virtual
  • £275.00 excl. VAT
Register

More than 3 learners?

Receive a 35% discount for Live Virtual Training (automatically deducted at the checkout)

£275 Now £179 per learner

Receive a 20% discount for Classroom Training (automatically deducted at the checkout)

£347 Now £277 per learner

More than 6 learners?

Pricing from £99 per learner

Call us on 0800 121 4660 or complete the enquiry form to discuss.

Course Locations

Live Virtual – Led Live by our Expert  Facilitators via Zoom.

London – 20 Mercer Street, Covent Garden, London. WC2H 9HD.

Birmingham – The BCEC, Hill Street, Birmingham. B5 4EW.

Manchester – Centurion House, 129 Deansgate, Manchester. M3 3WR.

Reviews

Global or local, we’re the trusted experts

Since 2007 we’ve worked with organisations of all sizes, from government agencies to technology giants, we help thousands of people across the world improve their personal development. 

Private Sector

“Enjoyed the small group and informal style. I really feel I got a lot out of the day. Thanks!”
Allied Bakeries, Head of HR
Allied Bakeries, Head of HR
“The content was good and the presenter kept us all engaged with role plays, Excellent job. Good venue with great facilities”
Berkeley Group, Project Planner
Berkeley Group, Project Planner
“I found the course very helpful. I was honestly not looking forward to the course, however I have found I really beneficial and have really learnt a lot and have many thoughts/ actions to take home.”
Intercarabao, Accountant
Intercarabao, Accountant
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Public Sector

“It was excellent training - I learnt a lot. I think other department should also participate this training.”
Public Health England, Data Manager
Public Health England, Data Manager
“A good overview of effective communication skills.”
King’s College Hospital, Neurosurgeon
King’s College Hospital, Neurosurgeon
““I found the course very useful, from understanding tone to empathy. We looked at real life problems along with work scenarios – this was very useful”.
Northampton Borough Council, Senior Graphic Designer
Northampton Borough Council, Senior Graphic Designer
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Third Sector

“"I found the learning style very useful & interesting. The communication techniques the trainer used kept us involved and interested in the course content. I will implement what I have learnt both socially and in the work environment!”
Amateur Swimming Association, Catering Manager
Amateur Swimming Association, Catering Manager
“This course has helped me to be aware of my overall communication skills in that successful communication skills need to be congruent. I have learnt many facts, tips and tricks which I await to put in to practice in both my work life and personal life.”
Turning Point, Health Trainer
Turning Point, Health Trainer
“The course was great. It looks at all aspects of communication and can be applied in professional and personal settings. The trainer was engaging and down to earth. I would recommend this course to others.”
Carers Network, Information, Advice and Guidance Worker
Carers Network, Information, Advice and Guidance Worker
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Let's Chat

Contact us today

Find out more about our customer service training and personal development courses.

Give us a call on 0800 121 4660 or complete the enquiry form.

Head Office

Rowlandson House
289-293 Ballards Lane
London
N12 8NP

London

20 Mercer Street
Covent Garden
London
WC2H 9HD

Birmingham

The BCEC
Hill Street
Birmingham
B5 4EW

Manchester

Centurion House
129 Deansgate
Manchester
M3 3WR

Hamilton Mercer
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©2021 Hamilton Mercer Training Ltd | 

Company Nº 06419717  |  VAT Registration Nº 922 4698 09 | Registered Office: 9A Burroughs Gardens, London NW4 4AU

Attend all courses within a four-week period or within a one-year period of the purchase date.

Our Client Relationship Manager will call you within one hour of your purchase to discuss course dates to suit your schedule.

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