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Find out more about our customer service training and personal development courses.
Give us a call on 0800 121 4660 or complete the enquiry form.
We have broken our T&C’s into three categories – we’re keeping it simple
Home / Terms and Conditions
Notice | Cancelation Fees |
29+ days before a course | No Charge |
15 – 28 days before a course | 50% of the course fee |
1 – 14 days before a course | 100% of the course fee |
Notice | Transfer Fees |
15+ days before a course | No Charge |
8 – 14 days before a course | £80+vat |
1 – 7 days before a course | 100% of the course fee |
Notice | Cancelation Fees |
30+ days before a course | No Charge |
22 – 29 days before a course | 50% of the course fee |
1 – 21 days before a course | 100% of the course fee |
Notice | Transfer Fees |
40+ days before a course | No Charge |
22 – 39 days before a course | £150+vat or the expenses incurred by Hamilton Mercer Training |
15 – 21 days before a course | 25% of the course fee |
1 – 14 days before a course | 100% of the course fee |
Find out more about our customer service training and personal development courses.
Give us a call on 0800 121 4660 or complete the enquiry form.
930 High Road
North Finchley
London
N12 9RT
20 Mercer Street
Covent Garden
London
WC2H 9HD
The BCEC
Hill Street
Birmingham
B5 4EW
Centurion House
129 Deansgate
Manchester
M3 3WR
Company Nº 06419717 | VAT Registration Nº 922 4698 09 | Registered Office: 930 High Road, London, N12 9RT