Customer Service Training

No of Courses: 10
Rating:
4.9/5
4.9/5
Learners Enrolled: 229,426

What if customer service no longer relied on ‘common sense’ or vague clichés like  ‘going the extra mile’ or ‘going above and beyond’?

What if it was based on clear, targeted Service Methodologiesâ„¢?

Ones that guided people through every interaction and let their personalities shine through in an unscripted, ‘human’ way?

Welcome to Hamilton Mercer’s Customer Service Courses 

CPD Accredited Customer Service Courses

For Everyone

Consistently Delivering
Exceptional Service

Professional
Telephone Skills

Dealing with Challenging People / Situations

Professional
Email Writing

Effective
Complaint Handling

For Managers
For Receptionists / Front of House
For Technical / Support
For Managers

Creating a Culture of
Service Excellence