As the face of the organisation and the first point of contact for clients, visitors and colleagues, receptionists speak volumes about an organisations culture.
Hamilton Mercer’s Methodologies™ help receptionists to create a professional and welcoming impression, whilst managing their day-to-day duties.
Suitable for people at all levels interacting with
customers, suppliers and colleagues.
Since 2007 we’ve worked with organisations of all sizes, from government agencies to technology giants, we help thousands of people across the world define a service standard