Receptionist Skills

Duration: 1 day
Learners Enrolled: 4,283

As the face of a GP practice, health centre or hospital, medical receptionists have a ‘front line’ responsibility to provide a patient-focused service.

Hamilton Mercer’s Methodologies™ help medical receptionists create a welcoming and responsive impression while managing their day-to-day duties.

Learning Objectives


Course Content

Learning Formats

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Live Virtual Training

Facilitator-Led via
Zoom or Microsoft Teams

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Classroom Training

Facilitator-Led at one of
our Locations or Yours

Quick Links

Learning Formats

Option 1:
Live Virtual Training
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Option 2:
Tailored On-Site Training
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Since 2007 we’ve worked with organisations of all sizes, from government agencies to technology giants, we help thousands of people across the world define a service standard.

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