Coaching Service Excellence

Duration: 1 day

Coaching is often confused with feedback, which can negatively impact the long-term sustainability of behavioural change initiatives.

Hamilton Mercer’s Service Methodologies™ help managers and leaders enhance the capabilities, motivation and overall performance of their people.


Learning Objectives

Return on Investment

Course Content

Please contact us for a detailed overview of the Course Content.

Learning Formats

scheduled-coursesCreated with Sketch.


Facilitator-Led at one of
our Locations or Yours

Live Virtual

Facilitator-Led via
Zoom or Microsoft Teams

leading-remote-teamsCreated with Sketch.


Facilitator-Led, combining Classroom & Live Virtual

Quick Links

Learning Formats

Option 1:
Live Virtual Training
Learn from Anywhere

globalCreated with Sketch.

Option 2:
Tailored On-Site Training
We'll Come to You - Worldwide

Testimonials & Reviews

Global or local, we’re the trusted experts

Since 2007 we’ve worked with organisations of all sizes, from government agencies to technology giants, we help thousands of people across the world define a service standard.

Private Sector

Public Sector