Effective Delegation Skills

Duration: 1 day

Rating:

☆☆☆☆☆ 4.9/5

4.9/5

One person can only do so much. If you want to achieve more – and create opportunities for others to develop their skills – you must learn to delegate effectively.

Hamilton Mercer’s Delegation Methodologies™ help people to increase productivity, optimise efficiency, develop others, and improve overall team performance.

Certification: CPD Accredited Course

Audience

Learning Objectives

Overcome the ‘psychological’ and ‘practical’ barriers that prevent delegation.
Select the most appropriate people to delegate to, based on their capabilities and commitment levels.
Communicate persuasively and set clear objectives to reduce misunderstandings.
Establish suitable tracking guidelines and communication/support channels.
Deliver constructive feedback and motivational praise, and address skills gaps.

Return on Investment

Productive colleagues who focus on higher ‘level’ and ‘value’ work.
Knowledge-sharing – reduced chance of people becoming indispensable.
Increased development opportunities and career progression.
Well-defined processes resulting in fewer unnecessary escalations to managers.
Engaged workforce enjoying better internal communication, efficiency and morale.

Course Content

Learning Formats

Classroom

Facilitator-Led at one of
our Locations or Yours

Live Virtual

Facilitator-Led via
Zoom or Microsoft Teams

Hybrid

Facilitator-Led, combining Classroom & Live Virtual

Quick Links

Learning Formats

Option 1
Live Virtual Training
Learn from Anywhere

One day courses.
Delivered via Zoom, all you need is a device with Internet (camera and microphone recommended).
Interact with a live expert learning consultant.
Pre-course questionnaires to establish key development areas.
Personal action plans to support skills reinforcement.
View available course dates

Option 2
Tailored Training
We'll Come to You - Worldwide

90mins, 180mins or One day courses.
Comprehensive learning and performance needs analysis to identify your requirements.
Tailored course content delivered via Zoom / MS Teams or at your premises.
Manager development tools provided to ensure learning reinforcement – part of our HMOnTrack™.
Call us on 0800 121 4660 or complete the enquiry form to discuss.

Option 3
Scheduled Courses
Come to Us - Across the UK

One day courses.
Training centres in London, Birmingham and Manchester.
Lunch at our on-site restaurants and refreshments provided.
Pre-course questionnaires to establish key development areas.
Personal action plans to support skills reinforcement.
View available course dates

Course Dates - Live Virtual & Classroom

Learning Formats

London – Covent Garden

20 Mercer Street
Covent Garden
London
WC2H 9HD

View map here

Live Virtual Sessions – will be Led Live by our Expert Facilitators via Zoom.

Do you have more than 6 learners?

A more cost effective solution would be our Tailored Training; this can delivered as Live Virtual, Classroom (at your offices) or Hybrid training.

Call us on 0800 121 4660 or complete the enquiry form to discuss.

Testimonials & Reviews

Global or local, we’re the trusted experts

Since 2007 we’ve worked with organisations of all sizes, from government agencies to technology giants, we help thousands of people across the world improve their personal development.

Private Sector

“The course very good and I’d recommend it to a friend or colleague. Simon is always very professional and welcoming.”

Sales Manager

“Simon is a great trainer and makes the subject entertaining and engaging”

Valto, Head of consultancy

“The training session was received well and ran smoothly, these training courses are useful as they give a prospective from outside the company. Simon is very personable and is happy to answer any questions, he also creates a good atmosphere for learning”

Voestalpine Metsec plc, Design Engineer

Public Sector

A structured and logical approach to human behaviours and development of personal skills. We were given alternative ways to deal with complaints. The course was though provoking and empowering for taking ownership and contributing to a more professional and consistent approach to complaint handling.”

University Hospitals of Morecambe Bay NHS

I found Anne-Marie very helpful with specific questions I needed answering, regarding ongoing issues I have with complaints. She was very friendly and easy to talk to.

Sandwell and West Birmingham CCG, Quality Officer

“Simon is an excellent facilitator and presenter. I feel her adapted the course content well and was able to pull on other knowledge when required to help us understand more.”

Bedfordshire Hospitals NHS Foundation Trust, Nurse